Delta Ottawa City Centre

ex. Crowne Plaza

101 Lyon Street, Ottawa, ON, Canada, K1R5T9show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

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Overview

The 4-star Delta Ottawa City Centre Hotel is located close to the public beach. The hotel was opened in 1999 and remains an example of historical architecture in Ottawa ever since.

Due to a central location of Delta Ottawa City Centre Hotel, guests have direct access to Byward Market, which is 1.5 km away. The distance between Ottawa city center and the property is 1 km.

Delta Ottawa City Centre Hotel is set close to shops and a mall.

This stylish hotel is very near to Art Mode Gallery train station. Delta Ottawa City Centre Hotel is easily accessible from Ottawa Macdonald-Cartier International airport lying within 20 minutes' drive.

Rooms

Delta Ottawa City Centre Hotel offers luxurious rooms with a breathtaking view of the river featuring a minibar, satellite television, climate control, a work desk and an iPod dock. Some rooms come with a view of the Ottawa River. Bathrooms are fitted with a bathtub, guest toiletries and bath sheets.

Eat & Drink

At the lounge restaurant guests can enjoy international cuisine. The trendy café bar features billiards and a terrace. Servring a selection of food Baton Rouge and Lift are placed a 5-minute walk away.

All visitors are offered a full breakfast for a fee. 

Services

The hotel offers car rental services on site.

Relax

Leisure facilities in Delta Ottawa City Centre Hotel include a sea water pool, squash courts and a tennis court. Guests may choose from fitness classes, cardiovascular equipment and treadmills as well as lawn tennis, basketball and table tennis to spend their time actively.

Internet

Wireless internet is available in the entire hotel for free.

High-speed internet access is available in the entire hotel for free.

Guest Parking

Public parking is possible on site at CAD 22 per day.

The hotel personnel speaks English, French, Italian, Czech, Romanian, Chinese, Arabic, Bahasa Indonesian, Afrikaans, Croatian.

Year renovated:   2012.  Number of floors:   26.  Number of rooms:   410.

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Facilities
Wi-Fi
Parking

CAD 22 per day

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant buffet

Cafe

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Spa and relaxation

Sauna

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Basketball
  • Golf course
  • Billiard tables

Services

  • Room service
  • Housekeeping
  • Car rental
  • Laundry
  • Dry cleaning
  • Wedding services
  • Wake up service
  • Shops/Commercial services
  • Newspaper service
  • Bell staff/Porter

Dining

  • In-room breakfast
  • Restaurant buffet
  • Cafe
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Printers
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's play area
  • Game room

Spa & Leisure

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Live entertainment
  • BBQ facilities
  • Leisure/ TV room
  • Sauna

Room features

  • Air conditioning
  • Individual heating
  • Connecting rooms
  • Living room
  • Sitting area
  • Tea and coffee facilities
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Bathroom
  • Bathtub
  • Shower
  • Hair dryer
  • Free toiletries

Self-catering

  • Mini-fridge

Media

  • Flat-screen TV
  • Hi-Fi
  • Cable/ Satellite television
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Canada Council For the ArtsCanada Council For the Arts400 ft
Bytown Museum and Research CtrBytown Museum and Research Ctr1400 ft
Rideau Curling ClubRideau Curling Club2000 ft
Intl Academy-Design and TechIntl Academy-Design and Tech400 ft
Toronto School of BusinessToronto School of Business700 ft
Willis College of BusinessWillis College of Business1700 ft
Compu Ease Learning SystemsCompu Ease Learning Systems1700 ft
Academy of LearningAcademy of Learning2000 ft
G Lalande Svc de CounsellingG Lalande Svc de Counselling2000 ft
Great Canadian Theatre CompanyGreat Canadian Theatre Company700 ft300-1227 Wellington Street West, Ottawa
National Archives of CanadaNational Archives of Canada800 ft395 Wellington Street, Ottawa
Library and Archives CanadaLibrary and Archives Canada1100 ft395 Wellington St at Bay
The Bank of Canada MuseumThe Bank of Canada Museum1300 ft30 Bank Street
Supreme Court of CanadaSupreme Court of Canada1300 ft301 Wellington St
Sparks Street MallSparks Street Mall2000 ft2 - 151 Sparks St
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Baton RougeBaton Rouge0 ft360 Albert Street
The Scone WitchThe Scone Witch300 ft388 Albert Street
LiftLift200 ft101 Lyon St North
Glue PotGlue Pot300 ft340 Queen St
Carmello's Italian RestaurantCarmello's Italian Restaurant500 ft300 Sparks St
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Salle MontcalmSalle Montcalm1.7 mi
Merveilles du MondeMerveilles du Monde4600 ft
Ecomusee de HullEcomusee de Hull1.3 mi
Daimon Centre de ProductionDaimon Centre de Production1.5 mi
Union des ArtistesUnion des Artistes1.6 mi
Palais des CongresPalais des Congres4000 ft
Technologies Multipartn'r IncTechnologies Multipartn'r Inc4000 ft
Ecole Nationale D'adminstratEcole Nationale D'adminstrat4300 ft
Mutlicollege de L'ouestMutlicollege de L'ouest1.5 mi
Parliament Hill and BuildingsParliament Hill and Buildings2500 ft111 Wellington St
Parliament HillParliament Hill2500 ft111 Wellington Street
Capital Information KioskCapital Information Kiosk2400 ft90 Wellington St.
Peace TowerPeace Tower2700 ftParliament Hill
Sandy HillSandy Hill2800 ft Ottawa, OntarioCanada
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Getting around
Airports
Rockcliffe St (YRO)4.0 mi
Train
Ottawa Train Station2.6 mi
Bus
Bus stop400 ft
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Reviews
8.0
FabulousBased on  316  reviews

Rating by category:

10.0
Location
10.0
Rooms
10.0
Service
10.0
Dining
  • 7.0
    Very good

    The pool is very large and my kids love to swim! This hotel has a great location for a tour of Ottawa.

    The daily maid service left a bit wanting as they did not vacuum each day.

  • 7.4
    Very good

    The staff were fabulous we didn't meet one unfriendly or disinterested person

    Old and shabby

  • 7.0
    Very good

    concierge and staff very helpful and welcoming.

    I saw when I got there that the hotel will be renovated. that is fine - for later guests - but i found the rooms very run down - paint peeling - door frames with holes and the bathrooms needing some repair. I was surprised at the disrepair and did not notice the renovations notices until later.

  • 8.8
    Superb

    Very good for city trip, clean and comfort.

  • 9.6
    Exclusive

    The welcoming atmosphere and extremely knowledgeable and friendly staff at the hotel made my wife's and my stay a very pleasant experience that certainly made a positive first impression for both the hotel and the City of Ottawa. From the Concierge to the Front Desk to the Cleaning Staff, all were warm, friendly and always willing to assist in any way they could. Of particular note, Stephen at the Front Desk was extremely professional, welcoming and couldn't do enough to help and ensure our stay was a memorable experience. Additionally, the Concierge, George was always quite friendly and helpful with my questions. I will definitely be returning to the Delta City Centre on my next trip to Ottawa.

    My sole complaint about the hotel was the size of the bed in my suite. A double bed for two people doesn't work as it truly doesn't provide enough room for a couple to sleep together. Otherwise, all apsects were excellent throughout our stay.

  • 5.0
    Guest rating

    Quick response of staff to problems that arose.

  • 5.4
    Guest rating

    The location of the hotel was better than expected - it provided easy access to major routes and was only a 5-minute drive to the downtown core. Having a Timmies in the same building was a bonus.

    Delta isn't kidding when they say it's time to renovate the hotel. The room was inadequate (small, lights didn't work, windows leaked, cracked walls) relative to the price being charged.

  • 7.8
    Fabulous

    Our room was not ready at 4:20 when we checked in, but they set us up in another one with a king size bed instead of two queens which was just fine. It was fairly central to all attractions.

  • 7.0
    Very good

    No surprises in room set-up. Pool, gym, restaurant and bar are useful facilities, although we didn't use them this visit

    Our room was opposite the elevators and the area got very noisy late Saturday night, keeping us from sleeping

  • 8.2
    Fabulous

    They were able to accommodate us and honour the Booked.net rate even though they had no record of my booking. I showed them the printed confirmation you sent me.

    There is another Delta hotel kitty-corner from this one, so we parked and went to the wrong hotel first. A lot of guests were making this mistake. There should be a red flag on their website warning people of the proximity of the hotels so that they could avoid this tiring error as we had to move our car as well.

  • 4.2
    Guest rating

    I liked the Tim Horton's in the lobby. That was the best deal. The parking was awful. The room was the size of a shoe box and the bathroom the size of a raisin box. The decor is 60's, and the beds were awful. I was totally duped in this. The bathtub plug did not stay up, therefore filling the tub 1 minute into my shower. The channel changer stuck, so just watching tv was a challenge. They claim there is a "parkade" in the front of the building while under construction. There is a curb and road. There is nothing. For $165/night, I was ripped off. I will never stay at this hotel again.Never!!!

  • 7.4
    Very good

    Room's view

    No computer services available in the business room, during 4 full days in a row! Food quality at restaurant rather poor compared to Holiday Inn Toronto Airport and Sheraton Ottawa.

  • 10.0
    Exclusive

    The staff is exceptional and friendly and courtious. It means a lot to be greeted by sincerely pleasant people.

    Nothing comes to mind. :)

  • 9.2
    Superb

    Staff were fantastic. I felt they really enjoyed their jobs, and seemed happy to be there. We had a couple glitches ( see next section), but they were handled efficiently and quickly. Room service food was fantastic! I travel a lot for work, and was very impressed.

    The first room was right next to the elevators, and the vibrations were unnerving. I went down to the front desk, and they relocated me without any hassle or questions. Problem with pay per view, called the front desk, and within 2 minutes a technician was in my room to successfully fix the problem.

  • 7.8
    Fabulous

    The breakfast buffet was very good, the staff was very pleasant

    We found the room a bit expendive as there's no breakfast include, neather parking, and as we were there while the renovation ( and didn'tknow about), maybe expecting a discount for the situation...

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Hotels Recommended by Guests in Canada

Use Badge
Good to know
Check-infrom 15:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsAll children0 - 18 yearsExisting beddingFREEThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Rockcliffe St (YRO)4.0 mi
Train
Ottawa Train Station2.6 mi
Bus
Bus stop400 ft
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Check rooms and rates
exclusive online offers!
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Rooms and Guests
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